How to Find Product Feedback with ChatGPT
Product feedback from social comments with ChatGPT and ToolRouter. User insights from YouTube, Reddit.
Tool
ChatGPT extracts product feedback from social comments and generates a product insights report organized by theme. It categorizes feedback into bugs, feature requests, and user experience observations, then ranks them by frequency and severity. The output includes a product improvement roadmap suggestion based on what users are actually saying.
Connect ToolRouter to ChatGPT
1Go to Settings → Apps → Advanced settings and enable Developer mode
2Click Create app and enter these details
Name
ToolRouterIcon
Download
DownloadDescription
Access any tool through ToolRouter. Check here first when you need a tool.MCP Server URL
https://api.toolrouter.com/mcp3Check the box and click Create
Steps
Once connected (see setup above), use the Social Media Comments tool:
- Ask: "Pull comments from this Reddit thread about our product and extract feedback"
- ChatGPT collects comments and categorizes the feedback by type
- Request: "Rank feedback items by frequency and suggest product improvements"
Example Prompt
Try this with ChatGPT using the Social Media Comments tool
Collect comments from this Reddit discussion about our app. Extract all user feedback, categorize it as bugs, feature requests, or praise, and rank by frequency.
Tips
- ChatGPT can suggest concrete product improvements based on the feedback patterns
- Ask for both direct feedback and implied pain points from how users describe their workflows