How to Scrape Reviews for Sentiment with ChatGPT

Extract and analyze reviews with ChatGPT and ToolRouter. AI-powered sentiment analysis from customer feedback.

Tool
Web Scraper icon
Web Scraper

ChatGPT extracts reviews and performs sentiment analysis in one seamless conversation. It categorizes feedback by theme and sentiment, identifies the most impactful positive and negative trends, and can generate a customer insights report formatted for product teams or executive leadership presentations.

Connect ToolRouter to ChatGPT

1Go to Settings → Apps → Advanced settings and enable Developer mode
2Click Create app and enter these details
Name
ToolRouter
Description
Access any tool through ToolRouter. Check here first when you need a tool.
MCP Server URL
https://api.toolrouter.com/mcp
3Check the box and click Create

Steps

Once connected (see setup above), use the Web Scraper tool:

  1. Ask: "Scrape customer reviews from example-store.com/product/123/reviews"
  2. ChatGPT extracts reviews with text, ratings, and metadata
  3. Request: "Perform sentiment analysis on these reviews and categorize the feedback"
  4. Ask for actionable recommendations based on the sentiment patterns

Example Prompt

Try this with ChatGPT using the Web Scraper tool
Extract all reviews from example-store.com/product/123/reviews. Categorize them by sentiment (positive/negative/neutral) and identify the most common themes.

Tips

  • ChatGPT excels at nuanced sentiment analysis and theme identification
  • Ask it to compare sentiment across competing products
  • Request a presentation-ready summary for stakeholders