How to Personalise Outreach by Name with Copilot
Personalise outreach by name with Copilot and ToolRouter. Name enrichment for CRM and email tools.
Tool
Copilot runs name enrichment from within your IDE to populate CRM fields, email sequence personalisation tokens, or contact segmentation logic. Query individual names or small batches, extract gender and origin signals, and wire the structured output into your marketing automation or outreach platform.
Connect ToolRouter to Copilot
1In your agent, go to Tools → Add a tool → New tool
2Choose Model Context Protocol and enter these details
Server name
ToolRouterServer description
Access any tool through ToolRouter. Check here first when you need a tool.Server URL
https://api.toolrouter.com/mcp3Set Authentication to None and click Create
Steps
Once connected (see setup above), use the Name Enrichment tool:
- Ask: "Use name-enrichment to enrich these contact names: [list of names]"
- Copilot returns structured enrichment data
- Ask: "Return as JSON with name, gender, gender_confidence, nationality, and origin"
- Wire the data into your CRM personalisation fields or email sequence tokens
Example Prompt
Try this with Copilot using the Name Enrichment tool
Use name-enrichment to enrich these contact names: Sofia Andersson, Mohammed Al-Farsi, Ji-Ho Kim, Ama Owusu. Return typed JSON with name, gender, gender_confidence, likely_nationality, and origin for each.
Tips
- Include confidence scores in the schema so your application can flag uncertain enrichments for manual review
- Store origin as a separate field from nationality to support regional personalisation beyond country-level
- Use gender and origin fields as segmentation inputs for A/B testing different salutation styles