AI Tools for Case Managers
AI tools that help nonprofit case managers research community resources, write client plans, document services, and connect clients to housing, benefits, and employment.
Works in Chat, Cowork and Code
Community resource navigation
Quickly find emergency food, shelter, rental assistance, utility help, medical care, and other resources for clients in crisis. Build real-time resource maps for any neighborhood to make referrals faster and more accurate.
Found 21 resources. 6 food pantries: nearest is Greater Chicago Food Depository (0.8 mi, Mon/Wed/Fri 9am-12pm, walk-ins accepted). 4 shelters: Pacific Garden Mission (2.1 mi, 24/7 men's shelter). 3 mental health clinics: Esperanza Health Centers (1.4 mi, sliding scale).
Benefits eligibility research
Research eligibility criteria, application processes, and documentation requirements for public benefits programs. Help clients access every benefit they are entitled to — SNAP, Medicaid, SSI, housing vouchers, TANF, and more.
SSI eligibility: income below $943/month, limited assets ($2,000 individual). Psychiatric disability qualifies if documented. Recommend concurrent SSI/SSDI application. Process: Social Security field office or ssa.gov. Average determination: 3-6 months. Recommend medical records from all treating providers for the past 2 years.
Employment opportunity search
Find job openings matched to your client's skills, experience level, location, and any barriers to employment such as criminal record accommodation, transportation, or physical requirements.
Found 34 matching listings. Top picks: 6 warehouse roles at Amazon Fulfillment (RTD bus stop 0.2 mi), 4 manufacturing roles at Molson Coors, and 3 grocery chain positions with fair chance hiring policies. 12 of the 34 listings explicitly mention fair chance or ban-the-box hiring.
Service plan and case note writing
Draft service plans, case notes, referral letters, and client correspondence quickly and in compliant formats. Reduce documentation time so you can spend more time with clients.
Drafted a 90-day service plan with 3 goals, specific action steps and timeframes for each, required documentation, and responsible party assignments. Formatted to match standard case management plan templates.
Medication and health information
Look up FDA-approved drug information, dosage guidelines, contraindications, and side effects to support client health education conversations and coordinate effectively with medical providers.
Common side effects: tremor, thirst, frequent urination, weight gain. Serious warnings: lithium toxicity symptoms (coarse tremor, confusion, slurred speech) — call 911 immediately. Dietary: maintain consistent sodium intake and hydration. Avoid NSAIDs and diuretics. Regular blood level monitoring required.
Ready-to-use prompts
Find emergency rental assistance programs, utility shutoff prevention resources, and diaper banks available to families in Cuyahoga County, Ohio this week. Include contact information and eligibility.
What are the current income and asset limits for Medicaid in Michigan for a single adult aged 45? What documentation is typically required to apply, and how long does the approval process take?
Find full-time jobs in Cleveland paying at least $16/hour that do not require a degree for a client with 3 years of food service experience. Must be accessible by public transit.
Write a 6-month case management service plan for a veteran experiencing homelessness who is enrolling in a permanent supportive housing program. Goals include housing stability, VA benefits enrollment, and sobriety maintenance.
Look up Metformin for a client with Type 2 diabetes. Provide plain-language explanation of what the medication does, common side effects, and lifestyle considerations the client should know.
Research the eligibility requirements for HUD-VASH (Veterans Affairs Supportive Housing) vouchers, the application process, and how long the waitlist typically is in major urban areas.
Write a referral letter for a client to a residential substance use treatment program. Include a brief history of their substance use, current motivation for treatment, and request for a bed as soon as one is available.
Find subsidized childcare programs and Head Start programs near 4200 N Broadway, Denver, CO for a single parent client with two children under age 5. Include income requirements and waitlist information.
Tools to power your best work
165+ tools.
One conversation.
Everything case managers need from AI, connected to the assistant you already use. No extra apps, no switching tabs.
New client intake and resource connection
Rapidly assess a new client's needs, research available resources, and create an initial service plan.
Housing search support
Help a client find and apply for housing: research programs, find units, and prepare application materials.
Benefits enrollment support
Research and help a client apply for all public benefits they qualify for: Medicaid, SNAP, SSI, housing assistance, and more.
Frequently Asked Questions
How can AI help me find resources for clients faster?
Places Search finds food pantries, shelters, clinics, legal aid offices, childcare providers, and other community resources by type and location in seconds. You get addresses, hours, and contact information — dramatically faster than manual directory searches.
Can AI research public benefits eligibility for my clients?
Deep Research can explain the income thresholds, asset limits, documentation requirements, and application processes for Medicaid, SNAP, SSI, SSDI, housing vouchers, TANF, and other programs by state. This helps you identify every benefit a client may qualify for and prepare them for the application process.
Can AI help me write case notes and service plans?
Content Repurposer generates service plans, case notes, referral letters, and client correspondence when you provide key details about the client's situation, goals, and needs. The output follows standard formats used in case management and can be customized to your agency's templates.
Is AI useful for helping clients find jobs?
Job Search finds live job listings filtered by location, pay, experience level, and job type. This is particularly useful for clients with barriers like no degree, transportation limitations, or a criminal record — you can target listings at employers with explicit fair chance hiring policies.
Can I use the drug information tool to support client health education?
Drug Information provides FDA-approved labeling data including indications, dosage guidelines, common side effects, serious warnings, and drug interactions. This is useful for preparing client health education conversations. Always emphasize that clients should confirm medication questions directly with their prescriber or pharmacist.
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Works in Chat, Cowork and Code