How to Analyze Review Sentiment with ChatGPT
App review sentiment analysis with ChatGPT and ToolRouter. Understand user feelings at scale.
Tool
ChatGPT makes app review analysis actionable by synthesizing thousands of reviews into clear, structured reports that product teams can immediately use. It excels at producing stakeholder-ready summaries with executive-level insights, detailed sentiment breakdowns, and prioritized recommendation lists. Ask ChatGPT to generate review analysis documents suitable for sprint planning, board presentations, or cross-functional team meetings.
Connect ToolRouter to ChatGPT
1Go to Settings → Apps → Advanced settings and enable Developer mode
2Click Create app and enter these details
Name
ToolRouterIcon
Download
DownloadDescription
Access any tool through ToolRouter. Check here first when you need a tool.MCP Server URL
https://api.toolrouter.com/mcp3Check the box and click Create
Steps
Once connected (see setup above), use the App Review Analysis tool:
- Ask: "Analyze the sentiment of my app reviews" and provide the app details
- ChatGPT returns a sentiment analysis with themes and trends
- Request: "What are the top 5 things driving negative sentiment?"
- Use the insights to prioritize product fixes
Example Prompt
Try this with ChatGPT using the App Review Analysis tool
Analyze sentiment across my app reviews. Group feedback into positive themes and negative themes, and tell me which negative theme affects the most users.
Tips
- ChatGPT can provide nuanced analysis of why users feel the way they do
- Ask for a summary suitable for a product team standup
- Request sentiment trends over time to see if recent changes are helping