AI Tools for Insurance Investigators
AI tools that help insurance investigators research claimants, verify facts, identify fraud patterns, analyze social media, and build evidence-backed investigation reports.
Works in Chat, Cowork and Code
Claimant background research
Search public records, professional databases, and social media for information about a claimant. Verify identity, employment history, prior claims patterns, and prior litigation activity.
Found: David Ortega, licensed HVAC contractor (Texas TDLR active), listed as co-owner on a second business (Ortega Remodeling LLC, formed 2 months post-claim). LinkedIn profile shows activity through claim period. Surfaced 3 prior personal injury claims across 2 carriers.
Social media activity monitoring
Search public social profiles and content for claimants whose activities appear inconsistent with their claimed disability or injury. Document contradictory evidence from public posts.
Found 14 public posts from the past 6 months: 3 TikTok videos showing hiking (most recent 3 weeks ago), 2 Instagram posts at a beach volleyball game, 1 Instagram story showing him on a ladder. All timestamped. Significant inconsistency with claimed mobility limitations.
Contractor and vendor fraud screening
Investigate contractors, restoration companies, and medical providers involved in claims. Check licensing status, corporate records, regulatory actions, and fraud history.
Premium Restoration LLC: Florida contractor license suspended March 2025 for unlicensed subcontracting. 7 BBB complaints in 12 months (0 resolved). Named in 2 civil suits for breach of contract. DBPR enforcement action pending. Pattern consistent with organized claims fraud ring.
Property history and condition verification
Use satellite imagery and historical records to verify a property's pre-loss condition, establish timelines, and identify pre-existing damage or inconsistencies in claimed loss dates.
Satellite imagery analysis: 2018 view — no detached structure present. 2021 view — foundation visible but no complete structure. 2023 view — completed garage structure confirmed. Timeline supports insured's claim of long-standing structure. No pre-existing damage visible in 2025 imagery.
Organized fraud ring research
Research fraud schemes, staged accident rings, and organized fraud patterns in specific geographic areas or claim types. Build intelligence files on known fraud networks.
Identified 2 active fraud rings in Wayne County: "Gratiot Avenue Network" (staged accidents, 14 known participants, NICB referral 2025), and a separate medical billing fraud scheme at 3 clinics (FBI investigation referenced in local news). 4 related insurance fraud convictions in Q4 2025.
Weather and incident verification
Independently verify that reported weather events, fires, accidents, or other incidents occurred as claimed. Cross-reference claimant timeline against verifiable records.
Weather check: No hail events recorded in Kansas City metro on February 22, 2026. Nearest hail event was February 28 (0.75 inch, 8 miles from address). 6-week delay in filing increases suspicion. Recommend SIU referral and recorded statement.
Ready-to-use prompts
Search for public information on a claimant named Patricia Nguyen, age 38, claiming she cannot work due to a shoulder injury. Last known address: Phoenix, AZ. Look for employment, social media, and prior litigation.
Find public posts and videos from Instagram and TikTok for username @riverbend_adventures. The account holder has a pending workers' comp claim for a wrist injury preventing manual work.
Check the license status, complaint history, and any regulatory actions for a roofing contractor named Sunrise Exteriors Inc. based in Orlando, FL.
Pull satellite imagery history for 2200 Sunset Blvd, Las Vegas, NV 89102 going back 5 years. I need to verify whether a swimming pool existed before the claimed installation date.
Confirm whether a severe wind event or tornado occurred within 5 miles of ZIP code 64108 in Kansas City, MO on January 18, 2026. Include wind speed data if available.
Research known PIP fraud schemes and staged accident patterns in Broward County, Florida. Include information about any active law enforcement investigations or recent prosecutions.
Screen Advanced Spine & Injury Clinic LLC in Atlanta, GA against LEIE exclusion lists, state medical board actions, and any adverse media related to insurance fraud.
Search for any prior insurance claims litigation, personal injury lawsuits, or bankruptcy filings involving Michael Torres, DOB 1981-06-22, Miami, FL.
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Initial SIU referral investigation
When a claim is referred to SIU, run a systematic first-pass investigation to identify key evidence and determine scope.
Contractor fraud investigation
Investigate a contractor or vendor appearing on multiple suspicious claims.
Disability claim verification
Build a documented evidence file for a suspicious disability or workers' compensation claim.
Frequently Asked Questions
Is it legal to use social media in insurance investigations?
Reviewing publicly available social media content is generally permissible in insurance investigations and is commonly used. You should only access public-facing content — do not attempt to access private profiles or use deceptive means. Always consult your company's legal team and your jurisdiction's guidelines for proper procedures.
How current is the social media data?
Social Media Content and Social Profiles retrieve publicly available posts in near real-time from platforms that allow API access. Availability depends on what the account holder has set to public. Historical content may be limited depending on the platform's retention and API policies.
Can these tools help document evidence for SIU referrals?
Yes. These tools are designed to support documentation workflows — results include timestamps, source URLs, and structured data that can be exported into an investigation file. Always supplement AI-gathered intelligence with proper investigative procedures and documentation standards.
What databases does People Search cover?
People Search aggregates data from public court records, professional license registries, social profiles, business registrations, and contact databases. Coverage varies by state and country. For FCRA-regulated decisions, consult your compliance team about appropriate use.
Can satellite imagery prove pre-existing damage?
Satellite imagery can establish a timeline showing property conditions before and after an event. It is useful for documenting what structures existed and their visible condition. Image dates and source should always be documented. This evidence should complement, not replace, physical inspection.
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Works in Chat, Cowork and Code