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Read Comments to Understand Audience Questions

Analyze the comments on social posts to surface the real questions, objections, and interests your audience has.

Quick answer: Use the Social Reader tool through ToolRouter to read comments to understand audience questions directly from Claude, ChatGPT, Microsoft Copilot, and OpenClaw — connect once, then drive it with plain-language prompts. No code required.

Tool
Social Reader icon
Social Reader

Comments are where your audience tells you exactly what they want to know, what confuses them, and what they care about — but reading through hundreds of comments across dozens of posts is not how anyone wants to spend an afternoon. The insight is there; extracting it without a systematic approach is the problem.

Social Reader fetches comments from any public post and returns them in a structured format you can analyze. Read the comments on your own content to understand audience response, read competitor content comments to find unmet needs, or scan popular industry posts to identify the questions that are not being answered well.

Content strategists, product marketers, and community managers use this to let the audience set the content agenda — turning comment analysis into a research method that is faster and more accurate than surveys.

How to read comments to understand audience questions with Claude, ChatGPT, Microsoft Copilot, and OpenClaw

Claude analyzes social comments like a qualitative researcher. Read comments from a post and Claude identifies recurring questions, sentiment themes, unmet needs, and content opportunities. Ask follow-up questions to surface specific insights: "what objections are people raising?" or "what content gaps do these comments point to?"

Connect ToolRouter to Claude

1Open connector settings Open Settings
2Add a custom connector with these details
Name
ToolRouter
URL
https://api.toolrouter.com/mcp
3Let Claude set you up Open Claude

How to read comments to understand audience questions with Claude

Once connected (see setup above), use the Social Reader tool:

  1. Ask Claude: "Read the comments on this post [URL] using the social-reader tool"
  2. Claude fetches the comment data
  3. Ask: "What are the most common questions, objections, or themes in these comments?"
  4. Claude synthesizes the findings and suggests content ideas that address the key themes

Example prompt for Claude

Try this with Claude using the Social Reader tool
Read the comments on this popular LinkedIn post about remote work productivity [URL]. What are the most common questions, what objections do people raise, and what topics come up that the original post did not address? Suggest five content ideas based on the gaps you find.

Tips for Claude

  • Read comments on competitor content to find pain points they are not addressing in their own content
  • Ask Claude to categorize comments by intent — question, complaint, praise, suggestion
  • Use comment analysis to build your FAQ page by surfacing the most frequently asked questions

Frequently Asked Questions

How do I read comments to understand audience questions with an AI assistant?

Analyze the comments on social posts to surface the real questions, objections, and interests your audience has. Connect the Social Reader tool to Claude, ChatGPT, Microsoft Copilot, and OpenClaw through ToolRouter, then ask the assistant in plain language. For example: Ask Claude: "Read the comments on this post [URL] using the social-reader tool" Claude fetches the comment data

Which AI assistants can read comments to understand audience questions?

Claude, ChatGPT, Microsoft Copilot, and OpenClaw can all read comments to understand audience questions using the Social Reader tool through ToolRouter, with no API keys or coding required.

What does the Social Reader tool do?

Read posts, profiles, comments, and trending content across social media platforms without an account.

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