---
title: ToolRouter — Agent Use Case Guide
description: Step-by-step guide for completing a task with a specific AI agent using ToolRouter.
url: https://toolrouter.com/tools/web-search/use-cases/research-customer-pain-points/openclaw
---
# How to Research Customer Pain Points with OpenClaw

OpenClaw searches for customer pain points across forums, review sites, and academic literature in one automated sweep. The structured output categorizes problems by frequency, severity, and user segment, making it ideal for feeding into product management tools or prioritization frameworks programmatically.

## Setup

openclaw mcp add toolrouter -- npx -y toolrouter-mcp

## Steps

1. Connect ToolRouter: openclaw mcp add toolrouter -- npx -y toolrouter-mcp
2. Ask: "Search for customer pain points with invoicing software"
3. OpenClaw returns forum discussions, reviews, and complaints
4. Request: "Validate with academic research on small business accounting challenges"
5. Compile findings into a pain point analysis

## Example Prompt

```
Research pain points with invoicing software. Search user discussions and academic research, then prioritize by severity.
```

## Tips

- Search across multiple product categories for cross-industry insights
- Ask for pain points grouped by user segment
- Run before starting any new product initiative
