---
title: ToolRouter — Agent Use Case Guide
description: Step-by-step guide for completing a task with a specific AI agent using ToolRouter.
url: https://toolrouter.com/tools/web-search/use-cases/research-customer-pain-points/copilot
---
# How to Research Customer Pain Points with Copilot

Copilot helps you research customer pain points while you are actively building features to solve them. Search for user complaints and feature requests without leaving your IDE, and use the insights to inform the code you are writing in real time. This direct connection between research and implementation accelerates product-market fit.

## Setup

{"mcpServers":{"toolrouter":{"command":"npx","args":["-y","toolrouter-mcp"]}}}

## Steps

1. Add ToolRouter to Copilot MCP config
2. In Copilot Chat: "Search for common developer complaints about CI/CD tools"
3. Review pain points inline
4. Ask: "Which of these problems could we solve in our product?"
5. Use the insights to prioritize your backlog

## Example Prompt

```
Search for developer pain points with CI/CD pipelines. What are the most common frustrations?
```

## Tips

- Perfect for validating feature ideas against real user problems
- Search for pain points specific to your technology stack
- Reference user quotes in PRDs and design docs
