---
title: ToolRouter — Agent Use Case Guide
description: Step-by-step guide for completing a task with a specific AI agent using ToolRouter.
url: https://toolrouter.com/tools/web-scraper/use-cases/scrape-reviews-for-sentiment/chatgpt
---
# How to Scrape Reviews for Sentiment with ChatGPT

ChatGPT extracts reviews and performs sentiment analysis in one seamless conversation. It categorizes feedback by theme and sentiment, identifies the most impactful positive and negative trends, and can generate a customer insights report formatted for product teams or executive leadership presentations.

## Setup

{"mcpServers":{"toolrouter":{"command":"npx","args":["-y","toolrouter-mcp"]}}}

## Steps

1. Configure ToolRouter in ChatGPT via MCP settings
2. Ask: "Scrape customer reviews from example-store.com/product/123/reviews"
3. ChatGPT extracts reviews with text, ratings, and metadata
4. Request: "Perform sentiment analysis on these reviews and categorize the feedback"
5. Ask for actionable recommendations based on the sentiment patterns

## Example Prompt

```
Extract all reviews from example-store.com/product/123/reviews. Categorize them by sentiment (positive/negative/neutral) and identify the most common themes.
```

## Tips

- ChatGPT excels at nuanced sentiment analysis and theme identification
- Ask it to compare sentiment across competing products
- Request a presentation-ready summary for stakeholders
