---
title: ToolRouter — Use Case
description: Step-by-step guide for a real-world ToolRouter use case with agent-specific instructions.
url: https://toolrouter.com/tools/web-scraper/use-cases/scrape-reviews-for-sentiment
---
# Scrape Reviews for Sentiment Analysis

Customer reviews contain unfiltered feedback about what people love and hate about products and services. Analyzing reviews at scale reveals patterns that individual reading cannot — recurring complaints, feature requests, and sentiment shifts that correlate with product changes or competitor moves.

ToolRouter's scrape_page fetches review pages while extract_data pulls out individual review text, ratings, dates, and reviewer information. This structured review data becomes the foundation for sentiment analysis, topic modeling, and competitive benchmarking. You can track how sentiment changes over time, compare sentiment across competitors, and identify the specific issues driving negative reviews.

Product managers use review data to prioritize feature development. Marketing teams monitor brand perception. Customer success teams identify common pain points. Investors use review sentiment as a signal for company health. The raw data from reviews is one of the most honest signals available about product-market fit.

**Tool:** [Web Scraper](https://toolrouter.com/tools/web-scraper)
**Skills:** scrape_page, extract_data

## Agent Guides

- [How to Scrape Reviews for Sentiment with Claude](https://toolrouter.com/tools/web-scraper/use-cases/scrape-reviews-for-sentiment/claude): Guide for Claude
- [How to Scrape Reviews for Sentiment with ChatGPT](https://toolrouter.com/tools/web-scraper/use-cases/scrape-reviews-for-sentiment/chatgpt): Guide for ChatGPT
- [How to Scrape Reviews for Sentiment with Copilot](https://toolrouter.com/tools/web-scraper/use-cases/scrape-reviews-for-sentiment/copilot): Guide for Copilot
- [How to Scrape Reviews for Sentiment with OpenClaw](https://toolrouter.com/tools/web-scraper/use-cases/scrape-reviews-for-sentiment/openclaw): Guide for OpenClaw
