---
title: ToolRouter — Use Case
description: Step-by-step guide for a real-world ToolRouter use case with agent-specific instructions.
url: https://toolrouter.com/tools/social-shop-products/use-cases/analyze-review-patterns
---
# Analyze Product Review Patterns

Customer reviews are the most honest signal of product quality and market fit. They tell you what the product listing promised, what the customer actually received, and the gap between the two. Analyzing review patterns at scale reveals systematic product issues, unmet customer needs, and opportunities for differentiation.

ToolRouter's get_tiktok_shop_reviews skill pulls customer reviews for any TikTok Shop product, and combined with get_tiktok_product for product details, you can correlate review sentiment with specific product claims. You can identify recurring complaints that represent product improvement opportunities, find the features customers praise most for your own product positioning, and spot review patterns that indicate quality issues versus expectation mismatches.

This analysis is invaluable for product developers improving existing products, brand owners writing more honest and effective listings, and market researchers understanding customer pain points in a category. Reviews are free market research -- the customers are telling you exactly what they want.

**Tool:** [Social Shop Products](https://toolrouter.com/tools/social-shop-products)
**Skills:** get_tiktok_shop_reviews, get_tiktok_product

## Agent Guides

- [How to Analyze Review Patterns with Claude](https://toolrouter.com/tools/social-shop-products/use-cases/analyze-review-patterns/claude): Guide for Claude
- [How to Analyze Review Patterns with ChatGPT](https://toolrouter.com/tools/social-shop-products/use-cases/analyze-review-patterns/chatgpt): Guide for ChatGPT
- [How to Analyze Review Patterns with Copilot](https://toolrouter.com/tools/social-shop-products/use-cases/analyze-review-patterns/copilot): Guide for Copilot
- [How to Analyze Review Patterns with OpenClaw](https://toolrouter.com/tools/social-shop-products/use-cases/analyze-review-patterns/openclaw): Guide for OpenClaw
