---
title: ToolRouter — Agent Use Case Guide
description: Step-by-step guide for completing a task with a specific AI agent using ToolRouter.
url: https://toolrouter.com/tools/social-media-search/use-cases/find-customer-feedback/copilot
---
# How to Find Customer Feedback with Copilot

Copilot pulls customer feedback data from your IDE for building voice-of-customer features into your product analytics. Search for product mentions and Copilot helps write the feedback classification, theme extraction, and prioritization algorithms that route social feedback into your product management workflow.

## Setup

{"mcpServers":{"toolrouter":{"command":"npx","args":["-y","toolrouter-mcp"]}}}

## Steps

1. Add ToolRouter to Copilot MCP config
2. Ask: "Search for product feedback on TikTok and YouTube"
3. Review the customer content and sentiment data
4. Ask Copilot to generate a structured feedback dataset
5. Feed the data into your product analytics pipeline

## Example Prompt

```
Search for customer reviews of our product on TikTok. Output as structured feedback data for analysis.
```

## Tips

- Build automated feedback collection pipelines from social search data
- Copilot can generate sentiment classification models from the results
- Integrate with your product management tools for feedback-driven planning
