---
title: ToolRouter — Agent Use Case Guide
description: Step-by-step guide for completing a task with a specific AI agent using ToolRouter.
url: https://toolrouter.com/tools/social-media-comments/use-cases/monitor-customer-issues/copilot
---
# How to Monitor Customer Issues with Copilot

Copilot pulls comment data from your IDE for building issue detection into your support workflow. Fetch comments and Copilot helps write the issue classification logic, GitHub issue templates, and notification systems that automatically surface customer problems from social media into your engineering ticketing system.

## Setup

{"mcpServers":{"toolrouter":{"command":"npx","args":["-y","toolrouter-mcp"]}}}

## Steps

1. Add ToolRouter to Copilot MCP config
2. In Copilot Chat: "Pull YouTube comments from this video and flag bug reports"
3. Copilot collects comments and identifies technical issues
4. Ask: "Format these as GitHub issues I can file in our repo"

## Example Prompt

```
Collect comments from this YouTube tutorial video. Extract any bug reports or technical issues and format them as structured issue descriptions.
```

## Tips

- Perfect for turning social media bug reports into actionable GitHub issues
- Ask Copilot to deduplicate similar complaints into single issue descriptions
