---
title: ToolRouter — Agent Use Case Guide
description: Step-by-step guide for completing a task with a specific AI agent using ToolRouter.
url: https://toolrouter.com/tools/audio-transcriber/use-cases/transcribe-support-calls/openclaw
---
# How to Transcribe Support Calls with OpenClaw

OpenClaw batch-transcribes support calls through automated processing pipelines. Feed in a day's worth of recordings and produce labeled transcripts with structured metadata in one pass. This systematic approach is built for QA teams that need to process high volumes of calls for compliance auditing and performance review.

## Setup

openclaw mcp add toolrouter -- npx -y toolrouter-mcp

## Steps

1. Connect ToolRouter: openclaw mcp add toolrouter -- npx -y toolrouter-mcp
2. Ask OpenClaw: "Transcribe this support call recording"
3. OpenClaw returns the text transcript with speaker labels
4. Request: "Summarize the call and flag any action items"
5. Save the transcript for your records

## Example Prompt

```
Transcribe this customer call and create a structured summary: issue, resolution, follow-ups, and customer sentiment.
```

## Tips

- Process calls daily to build a searchable archive of customer interactions
- Use transcripts to identify recurring issues for product improvement
- Combine with AI analysis to detect escalation patterns and churn signals
